Service Team Volunteer (Clients with Learning Difficulties and Autism)

The Service Team Volunteer role is very varied and supports a local team in the delivery of our services.

• Administrative support to the team
• Dropping off promotional materials at a variety of locations
• Attending events
• Assisting staff with workshops, presentations and awareness raising
• Accompanying supporting staff on with home visits to clients
• Promoting the VoiceAbility and our services
• Logging activity onto our systems

Please note volunteers must be able to travel to one of the following areas Eastleigh, Petersfield, Basingstoke, Farnborough, Aldershot, Havant, New Forest and Fareham in order to volunteer.

Skills

• Must be aged 18 years or older
• Being a driver would be advantageous
• Good communication skills – written, verbal and non-verbal
• Empathy and patience when meeting with our clients
• An interest in, Deprivation of Liberty safeguards (DOLs) and other relevant legislation
• A basic level of IT literacy, training will be provided on specialist software use
• Accuracy and attention to detail
• Ability to manage own time and prioritise workload
• Ability to volunteer independently and as part of a team
• A commitment to the aims, vision and values of VoiceAbility

Training

• You will have a named member of staff supervising you and answering any practice-based questions and a Volunteer Coordinator to help you with any other support needs
• You will be given Volunteer Induction, Safeguarding and Role Specific training as well as the opportunity to access a selection of our eLearning modules
• You will be given the opportunity to shadow with one of our staff members within a residential setting
• VoiceAbility have strong guidelines, policies, and use best practices To support our volunteers, we have created a volunteer intranet, this gives ongoing access to documents you may wish to refer to as you begin your volunteering journey.