Volunteer Coordinator

The Volunteer Coordinator will be responsible for the recruitment, training, and retention of our volunteer team. This is a vital role that ensures we have the right people with the right skills to keep the station running smoothly and effectively. The ideal candidate will be a highly organized, enthusiastic, and people-oriented individual with a passion for community radio.

Key Responsibilities:

Recruitment:

  • Develop and implement a volunteer recruitment strategy to attract a diverse range of new volunteers.
  • Advertise volunteer opportunities through various channels, including social media, local community groups, and our website.
  • Conduct initial interviews and screenings of prospective volunteers.
  • Maintain an up-to-date database of volunteer applications and information.
  • Onboarding and Training:
  • Create and deliver a comprehensive induction program for all new volunteers.
  • Ensure all volunteers are aware of station policies, procedures, and their roles and responsibilities.
  • Coordinate with department heads (e.g., Programming, Technical, Marketing) to ensure volunteers receive appropriate training for their specific roles.


Management and Support:

  • Act as the primary point of contact for all volunteers, providing ongoing support and guidance.
  • Manage the volunteer rota and scheduling, ensuring all shifts are covered.
  • Address any volunteer issues or concerns in a timely and professional manner.
  • Implement a system for tracking volunteer hours and contributions.
  • Retention and Recognition:
  • Organize social events and recognition programs to show appreciation for our volunteers' hard work.
  • Identify opportunities for volunteer growth and development within the station.
  • Gather feedback from volunteers to continually improve the volunteer experience.

Skills

  • Excellent communication and interpersonal skills.
  • Highly organized with strong administrative abilities.
  • A friendly, approachable, and enthusiastic personality.
  • Ability to motivate and inspire others.
  • Proficiency in using Microsoft Office or Google Suite.
  • Experience in volunteer coordination or a similar role is desirable, but not essential.
  • A passion for community radio and the Basingstoke community.

 

Training: Please provide us with details of any training courses/days that the volunteer will need to undertake to carry out the role


Details

  • Accessibility
    Access is via Stairs at the Clock Tower
  • Age restrictions
    18+ Years
  • DBS check needed
  • Equal Opportunities Policy
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Recruitment Process
  • Suitable for under 16s
  • Suitable for under 18s
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes Yes Yes
Afternoon Yes Yes Yes Yes Yes Yes Yes
Evening Yes Yes Yes Yes Yes Yes Yes

Availability Details

The commitment for this role is flexible and can be discussed during the recruitment process. Working from home is a possibility


Location

Basingstoke Community Radio
The Clock Tower
Chineham Shopping Centre
Basingstoke
Hampshire
RG24 8BQ


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