Safe Online Advisers

Our Safe Online volunteers deliver home visits and community talks to give practical, easy-to-understand online safety advice, helping people to protect themselves from scams, fraud, identify theft and other threats to their digital security.

Talks - We provide a PowerPoint presentation that can be used to deliver these talks or you can do without if equipment at a venue is not available to display. Please note we do not provide laptops, you would be required to use your own.

Home Visits - You are there to give guidance to the client about how to keep themselves safe online but you are not required to touch their device or carry out demonstrations on it.

Volunteers are part of a team, supporting our mission to improve home and online safety for vulnerable residents in Hampshire.

All staff and volunteers are required to complete Police Vetting. You cannot start in the role until vetting has been successfully completed.

Skills

• Volunteers are required to have a background in IT and able to effectively deliver easy to follow guidance to clients.
• Patience and strong communication skills are essential.
• Volunteers also need to be confident in delivering talks to large community groups and utilising PowerPoint presentations.

Volunteers are asked to commit to a minimum of one day per week to work for the charity. Appointments are booked in by the admin team to deliver home visits or talks to community groups. You may on occasion be asked to work other days/times to cover requests but this would be optional and agreed in advance.